Terms & Conditions

Copyright

The artist retains full copyright on all artwork that is produced, including mock-ups and prints. This means I can create prints and calendars etc. using the image of the artwork created. When a portrait is commissioned, I reserve the right to display it on my website and on my social media pages. Clients who do not wish their commissioned portrait to be shown online must notify me before work commences. The client does not have the right to sell copies of the work in any way without permission from the artist.

Reference Photo

The photographs provided for reference images must have been taken by the client, or permission for their use obtained by client from the person who took them. If the project is to be a gift, client accepts responsibility for sourcing and using images that are of the recipient’s pet. By sending me reference photos you grant me permission to use them in my publicity and advertising media (such as showing a comparison between the reference photo and the final artwork).

Pricing Quote

Each commission is different so the prices on the website are only there as a guide. Once I understand your particular requirements, I will be able to give you a more accurate quote. The quote will be valid for 30 days, although if you alter some aspect of the brief or the commission changes in some way, I may need to update the quote. I will always let you know if any of the changes you want will have an effect on the overall cost of the commission.

Payment

Before committing to completing a commission, and starting work on drawing it, payment of an agreed upon non-refundable deposit is required. Then, once you are happy with the finished artwork and have paid the complete amount, it will be shipped to your specified address.

Cancellations

You are under no obligation to pay the full amount until you are happy with the final result. If, for any reason, you want to cancel your commission before the final payment is made, you are free to do so at any time and will not need to pay any outstanding amount. I will, however, retain the deposit (and any amount already paid) to help cover loss of business, and any time spent on the project so far. If you haven’t paid 30 days after notification of completion, and I have not heard otherwise, I will assume you want to cancel the commission.

Shipping Damage

In the unlikely event that damage occurs during transit please send a photo of the damaged artwork to me immediately. Depending on the extent of the damage, the artwork must be returned to me and a new portrait will be drawn at no cost. The new portrait will be added to my client waiting list so might take some time to complete.

Expectations

Client acknowledges the artist is creating a unique work of art made by hand, and as such, neither "perfection" nor "photo realism" can be a reasonable expectation. A likeness will be rendered to the artist's greatest level of ability with the reference photos provided. Quality Guideline: The better the photos, the better the artistic rendering.